Last Updated: November 2025
Version: 1.0
This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our business and use our services.
We are committed to protecting your privacy and handling your personal information in an open and transparent way. This policy applies to all personal information we collect through our website, course bookings, and learning management system.
This policy is available free of charge on our website and can be provided in alternative formats upon request (see Contact Us section below).
Who we are:"AI Dojo" is operated by Audacity Innovations, a sole trader business registered in New South Wales, Australia.
What we collect: Your name, contact details (email, phone, address), and payment information
Why we collect it: To manage your course bookings, process payments, send you course details, ensure courses suit your timezone and location, and provide personalized learning assistance
Who we share it with: PayPal (for payment processing), OpenAI (for AI-assisted learning explanations), WhatsApp (for course group communications), Render (our website hosting provider), and Amazon AWS (our database hosting provider)
Overseas disclosure: Some of your information is sent overseas (mainly to the United States) when we use OpenAI's services and AWS database hosting
Your rights: You can access, correct, or request deletion of your personal information by contacting us
Questions or complaints: Contact us using the details at the bottom of this policy
We collect the following types of personal information:
We do not collect sensitive information such as health information, racial or ethnic origin, political opinions, or religious beliefs.
We collect your personal information:
We collect and use your personal information for the following purposes:
We may share your personal information with the following third parties:
PayPal - We use PayPal to process course payments securely. When you make a payment, your payment information is transmitted directly to PayPal. Please refer to PayPal's privacy policy for information about how they handle your data.
Amazon Web Services (AWS) - Our website database is hosted on AWS servers, which may be located in the United States or other countries. AWS provides the infrastructure for storing and managing your information securely.
OpenAI - We use OpenAI's API to provide AI-assisted explanations and help customize learning content for you. We only share your first name (without other personally identifiable information) with OpenAI for this purpose. OpenAI may process this information in the United States and other countries. OpenAI's use of this data is governed by their API terms and privacy policy.
Render - Our website application is hosted on Render's servers, which may be located in the United States or other countries. Render provides the infrastructure for our website to operate.
WhatsApp - We use WhatsApp to create course group chats. Your phone number is used to add you to these groups. WhatsApp is owned by Meta and operates globally, including in the United States.
We may disclose your personal information if required by law, court order, or to protect our legal rights.
Yes, we disclose personal information to overseas recipients.
Your personal information may be disclosed to recipients in the following countries:
When we disclose personal information overseas, we take reasonable steps to ensure that overseas recipients handle your information in accordance with Australian privacy standards where possible. However, please note that foreign laws may apply to how these providers handle your information.
We take the security of your personal information seriously and have implemented reasonable security measures to protect it from misuse, interference, loss, unauthorized access, modification, or disclosure.
We retain your personal information for as long as necessary to provide our services and comply with legal obligations:
When we no longer need your personal information, we take reasonable steps to destroy or de-identify it.
You have the right to:
You can request access to the personal information we hold about you. We will provide access unless there is a legal reason preventing us from doing so.
If you believe any information we hold about you is inaccurate, out of date, incomplete, or misleading, you can request that we correct it.
You can request that we delete your personal information, subject to our legal obligations to retain certain records.
To access, correct, or delete your personal information, please contact us using the details below. We will respond to your request within a reasonable timeframe (usually within 30 days).
There is no charge for making a request, but we may charge a reasonable fee for providing access if your request requires significant time or resources.
If you believe we have breached the Australian Privacy Principles or your privacy rights, you can make a complaint.
Please contact us first using the details below. Provide details about your complaint including:
We will acknowledge your complaint within 7 days and investigate the matter. We aim to resolve complaints within 30 days.
If you are not satisfied with our response, you can contact:
Office of the Australian Information Commissioner (OAIC)
The OAIC can investigate complaints about how Australian businesses handle personal information.
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons.
When we make significant changes, we will notify you by:
We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have any questions about this privacy policy, wish to access or correct your information, or want to make a complaint, please contact us:
Privacy Officer
Email: support@aidojo.net.au
If you require this privacy policy in an alternative format (such as large print, audio, or another accessible format), please contact us and we will provide it to you in a timely manner at no charge.
Where practicable, we will give you the option to interact with us anonymously or using a pseudonym. However, for most of our services (course bookings, payment processing, and learning content delivery), we need to know who you are to provide the service effectively.
You have the following choices regarding your personal information:
Course Communications: You can opt out of receiving non-essential course-related emails by contacting us
WhatsApp Groups: You can leave course WhatsApp groups at any time, though this may affect your ability to receive important course updates
Learning Platform: You can request deletion of your learning platform account and associated data
This privacy policy was prepared in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).